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Delcampe Pay - New payment method

  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Lien (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Lien (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
  • apmtrade
    apmtrade 100% (674x)

    40 messages

    Canada

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Lien (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Lien (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Posté le 4 déc. 2018 à 02:45
    • #937771
    My suggestion. Please remove that very distraction noise,music... running in the background.
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    My suggestion. Please remove that very distraction noise,music... running in the background.
    • Posté le 4 déc. 2018 à 13:03
    • #938083
    Hello,

    Can you please be a bit more specific regarding the music?
    We have not added any background sound to the website.
    There only is a video on the presentation page of Delcampe Pay.
    I don't know if you are talking about it or not.


    kind regards,
    Miranda
  • apmtrade
    apmtrade 100% (674x)

    40 messages

    Canada

    Hi Miranda

    Open your Delcampe Pay site.
    Click on "What is Delcampe Pay".. Click,and here you have it...that very distraction noise,music... running in the background.
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Hi Miranda

    Open your Delcampe Pay site.
    Click on "What is Delcampe Pay".. Click,and here you have it...that very distraction noise,music... running in the background.
    • Posté le 5 déc. 2018 à 12:39
    • #938533
    Hello,

    This is related to the video that is on this page : Lien (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messages

    Philippines

    Hi Miranda
    I live in Philippines....BUT I use a UK paypal account and operate through a UK bank account in GBP
    As your usage criteria is based on country of residence, rather than country of operations, is there a way round this?
    Thanks Mike
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Hi Miranda
    I live in Philippines....BUT I use a UK paypal account and operate through a UK bank account in GBP
    As your usage criteria is based on country of residence, rather than country of operations, is there a way round this?
    Thanks Mike
    • Posté le 6 déc. 2018 à 09:42
    • #938950
    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messages

    Philippines

    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
    • Posté le 6 déc. 2018 à 09:54
    • #938959
    Thank you for your explanation, Miranda. Very parochial and quaint!

    I see that the irritating and distracting annual "dandruff" is back on your site again too! I guess you cannot do anything about that either!
    :D
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messages

    Philippines

    Hi Mike,

    No, there is no way round this.
    To use Delcampe Pay: you must be living in one of the following countries: Germany, Austria, Belgium, Cyprus, Spain, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, the United Kingdom, Slovakia, Slovenia or Switzerland

    Kind regards,
    Miranda - Delcampe Customer Service
    • Posté le 6 déc. 2018 à 09:54
    • #938959
    Thank you for contacting me directly about Delcampe Pay and for your explanation of the status of Delcampe as both a Belgian and an international site. I appreciate your clarifications and look forward to the future expansion of Delcampe Pay for the benefit of the Delcampe members on your USA, Australia & Canada websites.

    Thanks again, Miranda for your patience and your time.
    :xmas_snowman:
  • baltija
    baltija 100% (5476x)

    879 messages

    Suède

    Hello,

    This is related to the video that is on this page : Lien (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
    • Posté le 6 déc. 2018 à 02:59
    • #938758
    "If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC"


    Or, press the back button - as I did.
  • baltija
    baltija 100% (5476x)

    879 messages

    Suède

    Hello,

    This is related to the video that is on this page : Lien (https)
    On my computer, the system does not automatically plays a video unless I press the "Play" button.
    It seems that your system does.
    If the music annoys you, I will recommend you to either
    - stop playing the video
    - switch off the volume of your PC

    Kind regards,
    Miranda
    • Posté le 6 déc. 2018 à 02:59
    • #938758
    Dear Miranda,

    The code snippet for the Youtube video on your landing page is actually coded to autoplay, like this: Lien (https)

    It can be coded not to autoplay, like this: Lien (https)

    I am not quite sure why you think it is up to the customer to avoid playing unwanted distractions.
  • moosa
    Compte fermé

    28 messages

    Pakistan

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Lien (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Lien (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Posté le 4 déc. 2018 à 02:45
    • #937771
    PayPal is not available in my country and delcampe-pay is not being activated from here either. I have a payoneer Germany bank account. Kindly advice or allow to charge extra for PayPal transaction. :question:
  • delgualter
    Compte fermé

    72 messages

    Portugal

    Hello Ms. Miranda.
    I had a problem with paypal, because of that I want to remove it from here. Do you can tell me how? I didn't found the option.
    Thanks.
    Best regards.
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Hello Ms. Miranda.
    I had a problem with paypal, because of that I want to remove it from here. Do you can tell me how? I didn't found the option.
    Thanks.
    Best regards.
    • Posté le 16 janv. 2019 à 03:47
    • #953971
    Hi Delgualter,

    To deactivate a payment method from your account, you must follow the procedure described in the following Help Centre article : Lien (https)
    Check the last section : "How to deactivate a payment method".


    Kind regards,
    Miranda
  • delgualter
    Compte fermé

    72 messages

    Portugal

    Hi Delgualter,

    To deactivate a payment method from your account, you must follow the procedure described in the following Help Centre article : Lien (https)
    Check the last section : "How to deactivate a payment method".


    Kind regards,
    Miranda
    • Posté le 16 janv. 2019 à 04:32
    • #954010
    Thanks.
    Best regards.
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • wycombe1
    wycombe1 100% (82360x)

    1856 messages

    Royaume-Uni

    I have had the same problems with all sorts of error messages.

    Presumably these are the usual new technology teething problems common with Delcampe innovations.

    Hopefully all will settle down with time and when this payment system actually becomes active and people begin to use it. Until then I am not going to spend time on it.
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 16 janv. 2019 à 11:20
    • #954232
    Hi "redruthcollectables", Hi "Wycombe1",

    I was not aware of this issue.
    Should you wish to give it another go, please let me know and if it does not work, please contact me at en@delcampe-support.com , so we can work this out together.

    Thanks and have a wonderful day,
    Miranda
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Hi "redruthcollectables", Hi "Wycombe1",

    I was not aware of this issue.
    Should you wish to give it another go, please let me know and if it does not work, please contact me at en@delcampe-support.com , so we can work this out together.

    Thanks and have a wonderful day,
    Miranda
    • Posté le 18 janv. 2019 à 03:50
    • #954676
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    I have had the same problems with all sorts of error messages.

    Presumably these are the usual new technology teething problems common with Delcampe innovations.

    Hopefully all will settle down with time and when this payment system actually becomes active and people begin to use it. Until then I am not going to spend time on it.
    • Posté le 17 janv. 2019 à 14:36
    • #954592
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 18 janv. 2019 à 04:24
    • #954706
    Hi Ernest,

    I have contacted you by email as it is easier to do the follow-up there.

    Kind regards,
    Miranda
  • Compte supprimé
    Compte supprimé

    0 message

    Royaume-Uni

    Hi Ernest,

    I have contacted you by email as it is easier to do the follow-up there.

    Kind regards,
    Miranda
    • Posté le 18 janv. 2019 à 04:27
    • #954709
    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • @miranda
    Administrateur
    @miranda

    482 messages

    Belgique

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 19 févr. 2019 à 06:43
    • #967498
    Hi Ernest,

    I wrote you an email on January 18th and did not get a reply from you either.

    I will resend it to you.


    Kind regards,
    Miranda
  • sono_gold
    sono_gold 100% (359x)

    459 messages

    Italie

    Hi everyone,

    We are happy to announce you the launch of our new payment method: Delcampe Pay :applause:

    You can discover it and activate this method through this link : Lien (https)

    Very soon, we will upload articles in our Help Center that will answer all your questions.

    In the meantime, if you have any question, I invite you to contact us through our Contact form: Lien (https)

    I wish you all a very good day,
    Miranda - Delcampe Customer Service
    • Posté le 4 déc. 2018 à 02:45
    • #937771
    Great!! You announcing in Delcampe dot com (U.S.A.) a new payment gateway that work only for Europeans citizens....
    I do not know whether to laugh or cry
  • emmbersplace
    emmbersplace 98% (12960x)

    908 messages

    Philippines

    Great!! You announcing in Delcampe dot com (U.S.A.) a new payment gateway that work only for Europeans citizens....
    I do not know whether to laugh or cry
    • Posté le 17 mars 2019 à 14:46
    • #978227
    Both or neither. It was probably a rather careless blanket announcement to all members irrespective of whether the new system was available for them or not.

    Matter of interest, it only operates if a member actually lives in Europe. i am a European citizen with a bank Account in GBP.....but it does not work for me either because I choose to live elsewhere in a warmer and less bureaucratic clime.

    We don't have IBAN here either....maybe one fine day the larger internationally used SWIFT system of bank transfer will be available?

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